NewsBlur defaults to Feed view, which is the plain ol’ RSS feed from a given site. (You might recognize this look from Google Reader.) But we know a lot of people enjoy reading in the original design and typeface of a given site, which is why we also offer Original view (which shows the entire original site) and Story view (which shows each individual blog post from the original site, one story at a time). That sound you just heard? It’s a thousand web designers sighing with pleasure.
Am I actually at the original site? Can NewsBlur see what I see?
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<divclass="NB-faq-answer">
In order to show you the original site, NewsBlur takes a snapshot of the page. You may have noticed that if you are logged into the original site, you are not logged into NewsBlur's snapshot of the page. This is because NewsBlur fetched the site for you.
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<divclass="NB-faq-question">
Why doesn't NewsBlur follow me when I click on links on the page?
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<divclass="NB-faq-answer">
When you click on a link, you are technically leaving NewsBlur, although only for a portion of the page in an iframe. In order to track what you're reading, you need to read NewsBlur's snapshot of the page, or switch to the Feed view.
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<divclass="NB-faq-answer last">
This may change one day. There is a way to fix this behavior so it works like you would expect. It is not easy to do, however. One day.
<imgclass="NB-trainer-bullet"src="/media//img/icons/silk/bullet_red.png"> are stories you don't like<br>
<imgclass="NB-trainer-bullet"src="/media//img/icons/silk/bullet_yellow.png"> are stories you have not yet rated<br>
<imgclass="NB-trainer-bullet"src="/media//img/icons/silk/bullet_green.png"> are stories you like
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<divclass="NB-faq-question">
How does NewsBlur know whether I like or dislike a story?
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<divclass="NB-faq-answer">
When you like or dislike a story, you mark a facet of that story by checking a tag, author, part of the title, or entire publisher. When these facets are found in future stories, the stories are then weighted with your preferences. It is a very simple, explicit process where you tell NewsBlur what you like and don't like.
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The idea is that by explicitly telling NewsBlur what your story preferences are, there is increased likelihood that you will like what the intelligence slider does for you.
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Currently, there is not an automated way of detecting stories you like or dislike without having to train NewsBlur. This implicit, automatic intelligence will come in the near-term future, but it will require an evolution to the interface that has not been easy to figure out how to make in a simple, clear, and effective manner. Soon.
<h5class="NB-module-title">Information for Publishers</h5>
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<ulclass="NB-about-who">
<li>
<divclass="NB-faq-question">
How can I control how stories are found in the Original view?
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<divclass="NB-faq-answer">
<p>To control where stories begin in the Original view, you can use any of these <code>class</code> names in your HTML:</p>
<ul>
<li><code>.entry</code></li>
<li><code>.post</code></li>
<li><code>.postProp</code></li>
<li><code>.article</code></li>
<li><code>#postContent</code></li>
</ul>
<p>If NewsBlur cannot find one of these <code>class</code> names, it will check for the following, in order:</p>
<ul>
<li>Exact match in a single visible element.</li>
<li>Near-match by header tags: <code>h1, h2, h3, h4, h5, h6</code>.</li>
<li>Near-match in a <code>.post</code> or similar class name.</li>
<li>Near-match by font-size (largest font size wins).</li>
<li>Each match is ranked by similarity.</li>
</ul>
<p>To view the exact heuristics used, see <code>find_story_in_feed_iframe</code> in <ahref="http://github.com/samuelclay/NewsBlur/tree/master/media/js/newsblur/reader.js">reader.js</a> on GitHub.</p>
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<divclass="NB-faq-question">
How I can prevent NewsBlur from loading the Original view (without using an iFrame buster)?
<p>If you would like to opt-out of the Original view, simply email <ahref="mailto:samuel@newsblur.com">Samuel Clay</a> and let him know. He will place your site on an opt-out list.</p>
<p>Note that users will still be able to read the Feed view. However, consider that when in the Original view, your ads and original content are unaffected. Consider instead placing an exception rule in your iFrame buster code that looks for 'www.newsblur.com' in the URL and prevents your iFrame buster from running.</p>
Help! All of the stories are several days old and new stories are not showing up.
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<divclass="NB-faq-answer">
Sites that only have a single subscriber tend to get updated much less often than popular sites. Additionally, the frequency that a site publishes stories (once per month or several per day) has an impact on how often the site is refreshed.
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<li>
<divclass="NB-faq-question">
Help! A bunch of my sites are misbehaving and they work in Google Reader.
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<divclass="NB-faq-answer">
This is a known issue that is being addressed in a number of ways. About half of these misbehaving errors are errors that you really do need to address (like 404 Not Found errors). The other half are various edge cases, parser errors, uncaught exceptions, and bad code on NewsBlur's part.
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<divclass="NB-faq-answer">
But because this problem is so severe, various measures are taken every few weeks that fix a huge swath of misbheaving sites at once. You might find that this happens and it's quite nice when it does.
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<divclass="NB-faq-question">
Help! I have an issue and it's not mentioned here.
Please, please, please e-mail <ahref="mailto:samuel@newsblur.com">samuel@newsblur.com</a>. If you have an issue it is entirely possible that other people do, too.
